Debbie Lee

Creative Thinker with a talent for Multi-Tasking

Ashburn, VA 20147
Job Function
Clerical & Administrative, Military & Government
Effective administrator with over 8 years experience in customer service, and program management with over 6 years experience working for the Government. Demonstrated skills in financial analysis, problem-solving, resource coordination, public relations, and developing effective working relationships. Effective team-builder with track-record of fostering morale and group cohesiveness in a customer-service oriented environment. Organized, detail-oriented, dependable team player accustomed to working in a fast-paced corporate environment, with competing priorities and deadlines.
 

Timeline

'17
'16
'15
'14
'13
'12
'11
'10
'09
'08
'07
'06
'05
'04
Administrative Assistant
Hire Strategy
Administrative Assistant
General Dynamics Information Technology
Administrative Assistant
Apex Systems, Inc
Management Analyst
Temporary Solutions, Inc
Collections Analyst
ThyssenKrupp Elevator
Administrative Assistant
Moscow, ID
 

Work Experience

    • Management Analyst
    • Temporary Solutions, Inc // May '09 - Jan '12
    • Management Analyst (5/2009-1/2012) Temporary Solutions, Inc., Manassas, VA (supporting TSA Personnel Security, Dept. of Homeland Security) Contact: Tony Cesare, (571) 227-2437; Carrie Schori, (703) 217-3616 • Have a current Single Scope Background Investigation (SSBI). • Initiated, reviewed, analyzed, evaluated and processed background investigations for both new and existing TSA personnel. • Coded and scheduled background investigations with OPM. • Monitor and Track personnel security actions until Scheduled with OPM. • Provided guidance to TSA employees and management personnel regarding investigation materials and requirements. • Troubleshooting user login and other issues with OPM electronic Questionnaire for Investigations Processing (eQIP). • Verified employee compliance with all investigative procedures, including proper completion of SF86 using eQIP, prior to adjudication. • Collected supplemental documents from applicants and routed to appropriate offices to expedite completion of investigations. • Instructed groups of incoming TSA employees on procedures for background investigations. • Ran "Screening Partnership Program" for daily tracking and processing of pre-hire release forms. • Ensured that all airport applicants maintained compliance of personnel security principles and policies. • Provide escort services for non-cleared visitors, and maintenance personnel.
       ...More
    • Collections Analyst
    • ThyssenKrupp Elevator // Jul '07 - Oct '08
    • Collections Analyst (7/2007-10/2008) ThyssenKrupp Elevator, Lorton, VA Contact: (571) 642-0530 • Successfully managed Accounts Receivable operations for 1,800+ accounts and revenue in excess of $1 million annually. • Generated AR reports on weekly, monthly, bi-monthly and quarterly basis depending on account type. • Prepared and analyzed weekly trial balance reports identifying outstanding accounts and evaluating credit risk. • Identified, researched and addressed invoice disputes and processed credits and refunds. • Coordinated annual inspections of more than 1,900 elevator units serviced by ThyssenKrupp Elevator. • Reviewed inspection deficiency reports and disseminated to appropriate departments for resolution. • Monitored deficiency corrections and informed customers when certifications could be issued. • Received service requests and served as a backup dispatcher for elevator technicians as appropriate.
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    • Administrative Assistant
    • Dec '03 - May '04
    • Administrative Assistant (12/2003-5/2004) Ambassador Auto, Moscow, ID Contact: (208) 882-2722 • Monitored multiple-line phone system, answering customer calls and transferring calls to appropriate departments. • General data entry including vehicle service and parts information and service histories. • Conducted pre- and post-inspections of rental vehicles.
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    • Administrative Assistant
    • Apex Systems, Inc // Aug '12 - Dec '12
    • Manage the Purchase Order process from Department of State (DoS) to obtain materials and distribute within the DoS to meet the Service Level Agreement (SLA) deadlines.

       ...More
    • Administrative Assistant
    • General Dynamics Information Technology // Dec '12 - Jul '16
    • Manage the Purchase Order process from Department of State (DoS) to obtain materials and distribute within the DoS to meet the Service Level Agreement (SLA) deadlines.

       ...More
    • Administrative Assistant
    • Hire Strategy // Jan '17 - Mar '17 (2 Months)
    • Prepare reports
      Data entry into spreadsheet/database
      Ability to analyze and input data
      Make phone calls requesting expense invoices
      Research information provided and specific requirements to ensure accuracy information
      Organizing documentation
      Attend meetings as needed and compiling minutes and follow up actions.
      Working with both field and office personnel
      Identifying and communicating problems immediately to the Project Manager and Field Supervisor and suggesting possible solutions.
      Daily Documentations are required to be uploaded to SharePoint
      Booking Travel Arrangements
      Processing and submitting Travel Expense Vouchers for Approval in a timely manner

       ...More
 

Education

    • Bachelor's Degree '01 // Education
    • University of Idaho
    • High School Diploma '81
    • San Dieguito High School
 

Skills

Learning
Intermediate
Advanced
Expert
 

Keywords

Access Accounts And Accounts Receivable Administrative Assistant Answering Ar Basis Bookkeeper Case Management Clerk Closing Collections Credit Customer Service Data Entry Database Database Management Databases Detail-oriented Dispatcher Excel Excellent Customer Service Skills File File Management Financial Analysis Inspection Inspections Invoice Loan Closing Loans
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