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Article in Fashion and Retail

Thanks in part to Amazon and online shopping experiences, both consumers and landlords may see more and more empty stores. Industry experts estimate between 7,000 and 10,000 ...
Article in Fashion and Retail

The robots are here, at least in terms of retail sales. That's because artificial intelligence is a part of every step of a customer's retail journey. AI in retail is more than ...
Article in Fashion and Retail

The retail landscape is rapidly changing, and few companies are getting hit harder than teen apparel retailers. As teens are ditching the malls in favor of online shopping, ...
Article in Fashion and Retail

Buyers are inundated with choices. Order online or buy in store? Brand A or Brand B? Product Y or Product Z? Pay extra for those special features? Which color? As a seller, it's ...
Article in Fashion and Retail

All over the media, you can find dramatic stories about an upcoming retail apocalypse. From reports of store closures to predictions of the death of the brick-and-mortar retail ...
Article in Fashion and Retail

Sears and Kmart, both members of Sears Holdings, have been closing stores at an alarming rate. Other stores are in bad repair with everything from broken escalators to sheets hung ...
Article in Fashion and Retail

Amazon Go aims to revolutionize how people shop for groceries, toiletries and other items. However, there's a race happening to see which retailer can implement this kind of store ...
Article in Fashion and Retail

Drone technology continues to gain popularity with hobbyists and professionals. You likely watch awesome drone footage on news broadcasts or on YouTube showing the latest aerial ...
Article in Fashion and Retail

Whether you're running a brick and mortar store or maintaining a retail website, a great deal of traffic in your space is a positive thing. However, your shop is only as ...
Article in Fashion and Retail

When brick-and-mortar stores look to the future of retail, they usually focus on trends over the next year as they try to position themselves for a great winter holiday shopping ...
Article in Fashion and Retail

Changes in the fashion industry always make waves, and Wal-Mart's takeover of indie favorite ModCloth is no exception. After several weeks of speculation, Wal-Mart confirmed on ...
Article in Fashion and Retail

In today's booming retail economy, consumers expect retailers to go the extra mile to give them good customer service. Flexible returns are no longer seen as a perk when buying ...
Article in Fashion and Retail

The retail industry is changing quickly, thanks to ever-growing Internet and mobile technology. To stay current, both online and offline businesses are embracing new retail ideas ...
Article in Fashion and Retail

When you think about the quintessential shopper, chances are you automatically think of a woman. That stereotype is in the process of falling, however. Male shoppers are catching ...
Article in Fashion and Retail

Short-sighted retailers have a bad habit of underinvesting in the labor force, increasing their struggle to find talent for hourly positions. Employers who view labor purely as an ...
Article in Fashion and Retail

Ever since President Donald Trump earned enough votes to become the 45th president of the United States, national retailers became a focal point for the anti-Trump movement. ...
Article in Fashion and Retail

The future of retail isn't necessarily dictated by e-commerce giant Amazon, but other companies should heed the call of creating the best possible customer experience when it ...
Article in Fashion and Retail

To Generation Z, companies such as Saturn, Blockbuster, Circuit City and Kodak, once household names, are now just relics of the past. Their faded glory is a reminder that brand ...
Article in Fashion and Retail

Despite being elected President of the United States, Donald Trump is very unpopular with many Americans. Trump's opponents have found a way to fight back that could hit the ...
Article in Fashion and Retail

Much of the focus on the economy revolves around millennials, but the next generation, dubbed generation Z, now influences a large chunk of Americans' consumer spending. Explore ...
Article in Fashion and Retail

There are plenty of reasons for retailers to celebrate as 2016 leaves and 2017 begins. The winter holiday shopping season topped forecast expectations by approaching nearly $1 ...
Article in Fashion and Retail

The Limited, a clothing chain that targets professional women, may soon close its doors. After a slew of unusual reports from individual branches and media outlets, industry ...
Article in Fashion and Retail

Internet use is ubiquitous among modern consumers. While this ensures a base level of technological literacy, it also increases customer expectations during each online and ...
Article in Fashion and Retail

Kylie Jenner, the youngest member of the Kardashian/Jenner family, has proven herself to be much more than just a celebrity. Over a 13-month period, Kylie raked in $10 million in ...
Article in Fashion and Retail

In the past, consumers relied on cash, check or credit cards to purchase goods, but changing payment technologies have transformed the availability of merchandise for consumers. ...
Article in Fashion and Retail

With Black Friday and Cyber Monday being a thing of the past, retailers are gearing up for a holiday season that is expected to experience a 3.5 percent spending surge in 2016, ...
Article in Fashion and Retail

Holiday fashions are likely to see a surge as consumers shop for gifts this year, according to the 2016 Holiday Survey by Deloitte. In fact, clothing is forecasted to make up ...
Article in Fashion and Retail

While many would expect a boom in sales to result from department stores expanding and increasing their size, some retailers are taking the opposite approach. Macy's and Kohl's ...
Article in Fashion and Retail

Brides of the millennial generation are unwilling to step into the cookie-cutter look perpetuated by their parents and grandparents. Shaping bridal trends, members of this ...
Article in Fashion and Retail

Advances in technology not only has transformed the customer service experience; it also has prompted an influx of theft. Bar code fraud, in particular, has led loss prevention ...
Article in Fashion and Retail

It's no secret that the popularity of department stores has waned considerably in recent years. Popular department store chains, including Dillard's, Nordstrom, JC Penney and ...
Article in Fashion and Retail

Despite protests from workers, many national retail chains have launched Black Friday sales earlier and earlier in recent years. While Thanksgiving Day was once reserved for ...
Article in Fashion and Retail

Department stores have long been a staple for on-the-go shoppers looking to buy all their apparel in one place, but the retail landscape is quickly changing. Due to the rise of ...
Article in Fashion and Retail

Seasonal stores often seek out temporary storage space during the holidays. From Halloween costume shops to Christmas decor specialty stores, the need is significant, but ...
Article in Fashion and Retail

From simplifying customer choices to creating luxury shopping experiences for every member of the family — including pets — retail trends in 2016 run the gamut. As ...
Article in Fashion and Retail

Every retailer, no matter how big or small, needs a website to survive in the contemporary shopping landscape. But did you know that you still might miss a critical part of your ...
Article in Fashion and Retail

As of September 2016, there are 728 Macy's stores. This number will drop by more than 10 percent in 2017 when the retail giant closes 100 of its stores. While the Cincinnati-based ...
Article in Fashion and Retail

"Shoppertainment" is a buzzword used by retailers to describe an overall in-store experience designed to bring customers back into brick-and-mortar stores. National ...
Article in Fashion and Retail

Whether a company owns five stores or 5,000, store managers play a vital role for retailers. These employees work hard in front of customers and employees while putting in a lot ...
Article in Fashion and Retail

Business Insider chose to go inside Macy's at its flagship location in Manhattan shortly after the corporation announced it was closing stores. The closings, which CEO Jeff ...
Article in Fashion and Retail

One retail trend after another emerged in 2016, and national chains saw some of their best gains in more than a year in June. Check out some of the hottest retail trends ...
Article in Fashion and Retail

America's largest retailers, including Target and Wal-Mart, are starting to shift towards smaller locations rather than utilizing huge retail stores billed as "super" or ...
Article in Fashion and Retail

When customers come to your online shopping site, you can gather significant amounts of data about them. However, it can be tricky to do this when they walk into your retail ...
Article in Fashion and Retail

Pokemon Go is an augmented reality app game that combines GPS in smartphones, Maps data from Google, and everyone's favorite animated show about a cute little mouse-like Pokemon ...
Article in Fashion and Retail

For the first time, the average consumer now makes more online purchases than offline ones. Survey results suggest that the growth in popularity of online shopping could be due to ...
Article in Fashion and Retail

Traditional retailers face an uphill climb in the contemporary consumer-based economy. The same methods brick-and-mortar stores used to sell items in the past may not work now, as ...
Article in Fashion and Retail

A common myth among department stores in the age of online shopping is that discounts and sales gimmicks bring customers back into stores and keeps them there. Unfortunately, this ...
Article in Fashion and Retail

Retail stores face a daunting proposition in 2016. As their market share continues to decline, traditional brick-and-mortar stores must compete against Amazon if they want to ...
Article in Fashion and Retail

When using blanket sales strategies on your customer base, you may miss conversion opportunities and waste resources on marketing campaigns that offer a limited return on your ...
Article in Fashion and Retail

Department stores face an uphill climb as several major retailers try to recapture their former glory in 2016. National chains, such as Macy's, Kohl's, Sears and JCPenney, must ...
Article in Fashion and Retail

One element of the overall customer experience in retail includes getting to know the people who walk in the door. Regular patrons create a loyal base of returning customers who ...
Article in Fashion and Retail

More and more retail outlets offer customers a chance to make charitable donations in checkout lines. The clerk usually asks you to make a donation after ringing up your purchase. ...
Article in Fashion and Retail

Traditional brick-and-mortar retailers face a crossroads as they try to compete with Amazon.com. Ever since its introduction in 2005, Amazon Prime has been the Cadillac of ...
Article in Fashion and Retail

Not all smartphone buyers want to spend hundreds of dollars to get the latest high-end device. A less expensive way to get online is to purchase mid-range or budget smartphones. ...
Article in Fashion and Retail

Anthony Debrant is proof positive you can turn your passion for a hobby into a retail enterprise. Debrant, 17, created an online sneaker broker called SneakMart. The youngster ...
Article in Fashion and Retail

Nordstrom, one of America's stalwart high-end retail stores, announced it is cutting jobs at its corporate headquarters. As many as 400 people are without jobs due to a drop in ...
Article in Fashion and Retail

Wal-Mart stores continue to try to compete with online retailers, especially Amazon.com, for a larger share of the retail market. To that end, Wal-Mart decided to expand its ...
Article in Fashion and Retail

Workers across the country have been fervently fighting to see the minimum wage increased to $15 an hour, and several cities have already put plans in place to make this happen. ...
Article in Fashion and Retail

New York and California have just reached deals to increase their state minimum wages to $15. While these increases only affect two states, both tend to lead the way in laws ...
Article in Fashion and Retail

Pay disparity between men and women has made headlines in recent years. Statistics show that women earned about 79 cents for every dollar men made in 2014. Reasons for pay ...
Article in Fashion and Retail

While the average retail employee makes just under $10 per hour as of 2015, earnings can vary widely, with some salespeople earning bonuses and commissions or taking advantage of ...
Article in Fashion and Retail

According to the Bureau of Labor Statistics, the median income of a person working in retail is $21,410 per year as of 2015, which is significantly lower than that of the average ...
Article in Fashion and Retail

In November 2015, the World Economic Forum revealed that the economic gap between women and men could take more than 118 years to close. Although reports show that the pay ...
Article in Fashion and Retail

Pay disparity made headlines after the Great Recession ended when people protested against Wal-Mart's low wages and scheduling practices. The retail giant listened and raised the ...
Article in Fashion and Retail

As the holiday season comes to a close, Macy's is one of many retailers suffering from economic woes. After posting disappointing numbers coming in to 2016, the company announced ...
Article in Fashion and Retail

Two major trends during the 2015 winter holiday shopping season emerged for retailers, and these shifts in consumer spending may cause national chains to rethink sales strategies ...
Article in Fashion and Retail

Better-than-expected online sales during the 2015 winter holiday shopping season created a surprising benefit for employees within the retail industry. Higher-paying jobs for ...
Article in Fashion and Retail

High-end retailers have made a fortune selling merchandise emblazoned with their corporate logos. From the interlocking LV design of Louis Vuitton to the instantly recognizable ...
Article in Fashion and Retail

Retailers love the winter holidays, as it means more revenue at a time when everyone shops for the gift-giving season. Thanks to low gas prices and a better economy, the 2015 ...
Article in Fashion and Retail

Strong customer relationships are essential to long-term business success in any industry. However, winning customers is only part of the battle. Once a relationship is ...
Article in Fashion and Retail

Every winter, the holiday shopping season brings with it a windfall of American consumers in search of the perfect gifts. The keys for retailers to boost sales during this ...
Article in Fashion and Retail

U.S. retail sales fell below the anticipated 0.3 percent rise in October 2015. The actual 0.1 percent climb has retailers wondering what to anticipate during the 2015 holiday ...
Article in Fashion and Retail

The National Retail Federation predicts a robust holiday shopping season for 2015 with as much as $630 billion in sales revenue. Consumers plan to spend more time shopping on ...
Article in Fashion and Retail

Rising costs and stagnant wages are hitting the middle class harder than ever. Despite some economic growth in 2015, middle-class workers are still struggling to save money while ...
Article in Fashion and Retail

Black Friday sales may diminish slightly in 2015, but that doesn't mean consumers shy away from the winter holiday shopping season. More and more customers gear up for sales ...
Article in Fashion and Retail

Macy's 2015 opening of One Below, a youth-oriented shopping experience in the New York City flagship location's basement area, is part of the retailers dedicated efforts to expand ...
Article in Fashion and Retail

In September 2014, Apple announced the introduction of Apple Pay, a mobile wallet system that allows users to pay at retail locations with their Apple mobile devices, including ...
Article in Fashion and Retail

Speedy delivery options, once the domain of corporate offices and the wealthy, have become more accessible in recent years. Amazon, for example, started to offer its Amazon Prime ...
Article in Fashion and Retail

Online grocery shopping is a convenient option for many consumers, from busy parents to elderly people who are unable to drive. Until recently, however, grocery stores have been ...
Article in Fashion and Retail

Recent consumer studies indicate that as many as 32 million Americans do their Christmas shopping early. Any business that intends to take advantage of Christmas creep must be ...
Article in Fashion and Retail

Big data and metrics turn a shopping trip into a data-mining bonanza as retailers market products towards customers. A retail purchase, coupled with some personal information such ...
Article in Fashion and Retail

On Sept. 3, 2014, CVS Caremark announced that all its retail pharmacy locations had officially ended sales of tobacco products, making a powerful statement to cigarette companies. ...
Article in Fashion and Retail

A recent New York Times article regarding people who work for Amazon revealed a very competitive company culture built around hard work, precise data mining and high turnover ...
Article in Fashion and Retail

Studies suggest that nearly 75 percent of consumers suddenly abandon shopping carts online every year. Businesses that anticipate more sales and then lose business can truly ...
Article in Fashion and Retail

As the second-largest retail event of the year, back-to-school shopping draws families to brick-and-mortar stores and online websites in droves. While parents once organized their ...
Article in Fashion and Retail

A major retailer has ended on-call shifts four months after the New York attorney general's office informed 13 employers in the state that they must pay workers at least four ...
Article in Fashion and Retail

Understanding the customer base is the first rule of marketing. Yet, many influential companies repeatedly fail to connect with the millennial generation because they develop ...
Article in Fashion and Retail

Online commerce giant Amazon.com held its first Prime Day shopping event to celebrate the retailer's 20th birthday. The company claims it was a smashing success, despite thousands ...
Article in Fashion and Retail

Vaunted national clothing retailer Macy's joined other companies when it decided to cut ties with Donald Trump and his company, The Trump Organization. Macy's carried the ...
Article in Fashion and Retail

The American retail industry has seen several changes in shopping malls in recent years as once-vaunted retailers Sears, Macy's, J.C. Penney Co. and others have closed stores. ...
Article in Fashion and Retail

Canadian yoga apparel manufacturer Lululemon faces another massive recall after its second product mishap in two years. The 2015 Lululemon recall revolves around 318,000 women's ...
Article in Fashion and Retail

Online retailers, such as Amazon.com, continually disrupt how brick-and-mortar stores operate. Consumer spending has changed thanks to technology, and online grocery shopping may ...
Article in Fashion and Retail

Millions of consumers across the United States rely on mobile phones, smartphones and connected devices in their everyday lives. As such, mobile advertising has become an ...
Article in Fashion and Retail

According to the stereotype, millennials spend all their time glued to their smartphones, streaming media and interacting with mobile apps. However, research released in June 2015 ...
Article in Fashion and Retail

Cashless payments in the United Kingdom have overtaken cash-based transactions as the preferred method for consumers to purchase items. This first occurred in July 2014, according ...
Article in Fashion and Retail

The idea of a cashless society may sound like science fiction. Imagine a world where everyone depends on electronic payments made by swipe cards, thumbprints or retinal scans. ...
Article in Fashion and Retail

Social media has reinvented the way people and businesses communicate with one another. Retailers can use social media platforms to create a strong and loyal customer base. By ...
Article in Fashion and Retail

Millennials represent a generation of people who does not engage in traditional banking activities as much as previous generations. The advent of PayPal, prepaid debit cards and ...
Article in Fashion and Retail

An Asian trade pact among 12 nations may allow Nike to create up to 10,000 jobs in the United States over the next 10 years. The agreement, brokered by the Obama administration, ...
Article in Fashion and Retail

Loyalty rewards programs have seen steady increases in popularity over the years, and are a useful means for successful branding. Consumers can be easily motivated or influenced ...
Article in Fashion and Retail

Brick-and-mortar retail stores represent the basic way American consumers shop for food, goods, products and electronics. Some store owners get caught up in one retail myth after ...
Article in Fashion and Retail

A small business that suffers damage or loss has plenty of options with regards to government assistance, lower-interest loans and tax breaks in order to try to recover some of ...
Article in Fashion and Retail

According to recent research, smaller clothing markets, such as Washington, D.C. and Orlando, are pulling ahead of the biggest clothing markets in the United States. These smaller ...
Article in Fashion and Retail

Customer success typically happens after a customer buys a product or service, and then that client needs to have additional contact with your company to further define how the ...
Article in Fashion and Retail

Grocery stores gained notoriety for huge, big-box stores that opened during the 1990s and early 2000s. With the advent of online shopping and changing customer bases, huge ...
Article in Fashion and Retail

National retailer GameStop buys and sells merchandise from current gaming systems. Customers can walk in with a gently used Nintendo Wii, XBox 360 or Playstation 3 console, as ...
Article in Fashion and Retail

Retailers all over the country are looking for ways to attract teen customers to their stores. Customers who have a good experience as teens are likely to shop at some of the same ...
Article in Fashion and Retail

Losses due to theft amount to $13 billion each year in the retail industry, or roughly $35 million per day. Stores trying to compete with e-commerce websites need to have every ...
Article in Fashion and Retail

Aldi has taken the retail industry by storm, making the shopping experience better for customers and taking market share from other established grocery chains. The discount ...
Article in Fashion and Retail

In late 2012, Hostess Brands sold its assets amid rising production costs and lower demand for its products. The long-standing American staple was a household name due to its ...
Article in Fashion and Retail

Online shopping has taken the retail world by storm since consumers love the convenience of buying and receiving a wide variety of items in their homes. National retailers make ...
Article in Fashion and Retail

Families and retailers alike stood in awe of the future when Mattel announced in early 2015 that it was developing an interactive Barbie doll that would use artificial ...
Article in Fashion and Retail

In some communities, thrift stores don't have the best reputation. Many people believe these stores sell stained clothing, old-fashioned furniture and general merchandise that has ...
Article in Fashion and Retail

A drop in disposable income among middle-class Americans created a squeeze for national retailers from 2007 to 2013. Despite good news with regard to 2014 holiday hiring, lower ...
Article in Fashion and Retail

Fashion trucks — mobile boutiques that sell trendy fashion products from the backs of trucks — have taken over more American city streets in recent years. These trucks ...
Article in Fashion and Retail

When it comes to retail expansion, industry giants such as Wal-Mart and Target have a lot to learn. Wal-Mart abandoned its retail expansion plan nine years after entering Germany, ...
Article in Fashion and Retail

If toy companies have their way, 2015 may be the year of the drone with several new offerings of toy drones in the works based on the popular quadcopter design. Drone technology ...
Article in Fashion and Retail

The retail industry has changed markedly since 2010. More consumers love the convenience of shopping anytime, anywhere and at any store thanks to increased shopping technology ...
Article in Fashion and Retail

E-commerce is a vital part of most retail operations, and creating a positive e-commerce experience is essential to boosting sales and retaining customers. Brick-and-mortar stores ...
Article in Fashion and Retail

Mattel's newest version of Hello Barbie just got smarter. The toymaker announced in February 2015 that the doll can talk to a child and have potentially intelligent conversations. ...
Article in Fashion and Retail

Gender-neutral clothing is in fashion, at least according to the British department store Selfridges, which recently opened a three-story pop-up shop completely dedicated to ...
Article in Fashion and Retail

L.L.Bean has decided to follow the same strategy as Wal-Mart as it moves its brand forward. The outdoor retailer announced that it will focus on building smaller stores rather ...
Article in Fashion and Retail

A traditional grocery store stands out by offering convenient hours, unique selections and excellent customer service. Other supermarkets go to more extraordinary lengths to make ...
Article in Fashion and Retail

With the continued growth of digital technology and online merchandising, 2015 brings several retail trends likely to influence shopping habits. From Bluetooth capable in-store ...
Article in Fashion and Retail

By early 2015, drone technology had advanced to the point that commercial enterprises were using small, remote-piloted aircraft for aerial photographs, overhead inspections and ...
Article in Fashion and Retail

National retailers competing with Amazon have realized that the customer experience in brick-and-mortar stores must incorporate the ease of online shopping. Many stores such as ...
Article in Fashion and Retail

Vaunted national retailer J.C. Penney rebounded in late 2014, and the chain looks to continue this momentum in 2015 by combining new marketing strategies with its tried-and-true ...
Article in Fashion and Retail

Barnes & Noble, the brick-and-mortar bookseller that has been competing with Amazon for market share, announced in late February 2015 that it was creating an entirely new ...
Article in Fashion and Retail

Despite the fact that the typical company receives only a small fraction of its total e-commerce revenue from shoppers on smartphones and other mobile devices, mobile apps ...
Article in Fashion and Retail

Wal-Mart Stores Inc. plans to raise the minimum wage the company pays its employees to $9 per hour by April 2015, and the wage goes to $10 per hour a year later. The move signals ...
Article in Fashion and Retail

The retail industry is well-known for being competitive. With constantly changing trends and customers increasingly demanding a seamless, omnichannel shopping experience, ...
Article in Fashion and Retail

Amazon.com has become a retail force thanks to diversified products, Amazon Prime memberships, outstanding customer service and guaranteed shipping. Retail customers discover the ...
Article in Fashion and Retail

Walmart saw impressive growth and expansion through the 1990s and 2000s thanks to Supercenters, Neighborhood Markets and Academy sporting goods stores. However, in 2014, the ...
Article in Fashion and Retail

With the convenience and immediacy of modern technology transforming the marketplace, customer demands are changing rapidly and forcing companies to conform to a new retail model ...
Article in Fashion and Retail

If you have a limited amount of money to attract and retain new customers, you might think loyalty programs are an expensive waste of time. In reality, these programs help ...
Article in Fashion and Retail

Whole Foods market remains a health-food juggernaut, despite the company's recent earnings debacles that drastically lowered its stock price in 2014. John Mackey, the CEO and ...
Article in Fashion and Retail

In 2015, many new and exciting products are available. However, there are just as many products and services that may not be as necessary as they once were. Here are 10 redundant ...
Article in Fashion and Retail

Industry leader Domino's Pizza plans to pursue its technological gains made in 2014 well into 2015. The pizza chain mastered digital ordering with its customers, and the company ...
Article in Fashion and Retail

Small businesses form the lifeblood of communities because they hire local talent, keep dollars within the area and help lead initiatives that support residents. In the era of ...
Article in Fashion and Retail

Starbucks is looking to take full advantage of the rapid growth of mobile technology with their first Mobile Order and Pay app. The mobile app allows customers to place their ...
Article in Fashion and Retail

J.C. Penney recently announced plans to once again distribute print catalogues to consumers after phasing out catalogues in 2009. This move appears to be the latest sales strategy ...
Article in Fashion and Retail

Big Show 2015, sponsored by the National Retail Federation, provided Forbes magazine with the opportunity to survey a cross section of retail chief executive officers about their ...
Article in Fashion and Retail

The luxury shopping experience serves as an example for all retailers, and it sets the bar high for meeting consumer demands and expectations. Consider some of the industry ...
Article in Fashion and Retail

Every retailer wants to earn a reputation for having impeccable customer service, but that isn’t an honor earned overnight. It takes time to hone in on what exactly what ...
Article in Fashion and Retail

Poor retail sales in Target stores across Canada have led the company to pull out of Canada altogether. The company plans to close all of its retail stores in that country, a ...
Article in Fashion and Retail

With an ever-increasing number of consumers turning to the convenience of online shopping, the retail industry is undergoing dramatic shifts. Macy's Inc. recently became the first ...
Article in Fashion and Retail

Customer loyalty is important for businesses, but figuring out how to get that loyalty can be tough. One approach is to learn lessons from companies who have already succeeded in ...
Article in Fashion and Retail

Every year around the winter holidays, consumers find out just how much shopping technology and retail stores have changed from past years. Once-vaunted consumer giants K-Mart and ...
Article in Fashion and Retail

The use of retail technology to engage with customers is a great way to evoke customer loyalty, but only if it's used the right way. Retailers can't rely on the same retail ...
Article in Fashion and Retail

Consumers finally got back to spending in late 2014, thanks to lower gas prices, an improved economy and a better housing market. Retail trends pointed towards more Thanksgiving ...
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The success of pop-up retailing in the digital age is no surprise. Although shopping online is convenient, consumers still enjoy browsing real-world merchandise and receiving ...
Article in Fashion and Retail

Timing is everything when it comes to meeting your customer's needs. Customer service strategies have to be priority when striving to increase revenue and overall satisfaction ...
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The retail industry has been rapidly evolving in recent years, and experts predict that it will undergo even greater changes in 2015. Here are some of the hottest retail trends of ...
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McDonald's looks to regain its sales moxie thanks, in part, to an application that automatically beams offers, coupons and promotions straight to customers' smartphones. The Piper ...
Article in Fashion and Retail

Retail sales have not been as strong as retailers had hoped this holiday season, but they may have been just good enough to meet, if not exceed, expectations. While holiday sales ...
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Shoppers on e-commerce sites dictate the inventory and stock a company keeps. This bucks past trends that showed big box, brick-and-mortar stores that carried limited inventory ...
Article in Fashion and Retail

Twenty years ago, customer expectations for retailers were set far lower, and many businesses did not fear the repercussions of offering a poor customer service experience. Now, ...
Article in Fashion and Retail

Big data is not just for large corporations. Modern technology makes it easy for every business to increase sales through data acquisition and analysis. Many retail operations ...
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Tommy Hilfiger typifies the American dream. His brand grew from a small business in upstate New York to a juggernaut of the fashion industry in less than 20 years. The fashion ...
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Killer holiday sales are not guaranteed. Retailers that want a big shopping season have to work hard, be prepared and have enough inventory to meet demand for consumers seeking ...
Article in Fashion and Retail

During the holidays, retailers often expect to rush in herds of shoppers. As shopping trends evolve, the long lines may still exist, but an increase in retail shopping using ...
Article in Fashion and Retail

Understanding customers is an essential element to running a successful business. This requires a multi-pronged approach to ensure you are getting a complete picture of your ...
Article in Fashion and Retail

Competition is fierce in the retail industry, and brand loyalty is the key to keeping customers coming back again and again. Social media marketing helps foster connections that ...
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Thanksgiving day shopping started in 2012 as retailers tried to recover from the recession of 2007. Two years later, more traditional shoppers can blame millennials for stores ...
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Every year, retailers gear up for the frenzied weekend of business that begins sometime after Thanksgiving dinner and ends around Monday at midnight. After it's all said and done, ...
Article in Fashion and Retail

Getting your holiday season sales up and running is no doubt very important to you when the season gets underway. As with any season, sales nuances commonly occur. However, if you ...
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For sales professionals, a tablet computer is more than a convenient mobile computing device; it is also a valuable sales tool. The portability and easy connectivity of a tablet ...
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Businesses of all sizes spend considerable time and money on attracting new customers. However, the true measure of a company's success is its level of customer loyalty. The ...
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More than a dozen national retailers touted a lack of holiday hours in 2014 to take a stand against other major chains that chose to expand Black Friday shopping into ...
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Once the twin terror of Black Friday and Cyber Monday is over, it's the season to be jolly, unless you're in retail, of course. As anyone who has spent five minutes in retail over ...
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Walmart employees who belong to the OUR Walmart movement plan Black Friday strikes in front of 1,600 stores to start the 2014 holiday shopping season. This continues a trend ...
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As the 2014 holiday season draws nearer, American merchants are increasingly turning to industry experts for the retail predictions that will help guide marketing and sales over ...
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Debbie Sterling's newest engineering-themed toy is a GoldieBlox action figure that allows girls to build a toy-sized zipline for the golden-haired genius to travel to ...
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Walmart doesn't have a great reputation in the retail industry, but the results of a poll released by Nielsen indicate the company does not have the worst reputation among ...
Article in Fashion and Retail

The growth of Amazon sales channels outpaces rival eBay by more than seven times. The key to Amazon's success combines efficient delivery systems, additional stores using the ...
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The economy is back and better than ever, especially if Accenture's 2014 holiday shopping study rings true. A whopping 66 percent of American consumers surveyed by Accenture plan ...
Article in Fashion and Retail

Heading out to shop on Black Friday each year sometimes feels like planning a military campaign. While there are some great deals to be found, Black Friday shoppers often wonder ...
Article in Fashion and Retail

With the emergence of powerful superstores on the retail plane, many people wonder whether small businesses or superstores are better. Whether one is better than the other chiefly ...
Article in Fashion and Retail

Retail sales increased in October, fueling hopes that the economic recovery is gaining ground. Encouraging retail sales suggest that consumer confidence is increasing in the ...
Article in Fashion and Retail

The United Kingdom's booming housing market tapped into a robust home and garden sector in the third quarter of 2014, giving a boost to online searches for vacuums, nutritional ...
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A celebrity endorsement can prove to be effective in increasing sales, so a retailer that goes out on a limb and uses one to bring a product or brand into the limelight may be ...
Article in Fashion and Retail

It’s that time of year again when you begin seeing visions of sales beyond your wildest dreams or at least meeting projected sales estimates. The mobile site industry can ...
Article in Fashion and Retail

Many customers decide to visit retail stores of all kinds during busy retail seasons, but multitudes may leave without making a purchase. Consider some simple tips to gain new ...
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J. Crew is a popular retailer among young to middle-aged adults who prefer a casual yet sophisticated style. While many of its direct competitors have sought to capitalize on the ...
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Savvy business owners know that the secret to retail success is gaining repeat customers who are loyal to their brand for years. After all, a single customer makes just one ...
Article in Fashion and Retail

It is common for companies to hire seasonal employees around the holidays, when stores extend their hours and experience an increased number of shoppers. Employers must look for ...
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For businesses in the retail industry, millenial customers are a valuable asset. If your store can create a loyal customer out of a millenial, it can pay off in continued profits ...
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Comcast has received a lot of negative press in 2014 due to its sometimes rabid customer service and shady business practices, but the recent proposal of the Comcast merger has ...
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The rising use of smartphones means two major things to marketers: data and advertising space. Consumers now have devices that know where they are in the world, and they have ...
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When Ron Johnson was in charge of JCPenney, the company struggled to gain a foothold in a competitive market. Fortunately, things have changed since Mike Ullman took the helm. The ...
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As Amazon grows into an increasingly powerful online retailer, owners of brick and mortar stores are left wondering if they can keep up. After all, most businesses cannot match ...
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Retail sales trends point to one basic truth about the future of the industry: Technology that achieves more self-sufficiency for shoppers is here to stay. Consumers look for the ...
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Best Buy was once a powerhouse of gadgets and electronics, ready and eager to serve tech-hungry consumers of all ages. The brick-and-mortar store enjoyed many prosperous years ...
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Retailers are facing major challenges in the modern world. However, by embracing each retail challenge and changing the way they operate, businesses can continue to thrive.The ...
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E-commerce has already become the new standard shopping platform for most modern consumers, and the Internet is only going to become increasingly prevalent in people's day-to-day ...
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The demand for retail space is rising with an increase in consumer confidence. As employment begins to recover from the economic recession, confidence in the ability to spend more ...
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When it comes to purchasing, many consumers only buy top-name brands, even if there are inexpensive store brands available. Marketing is the only sound reason for this decision ...
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It's become abundantly clear that the future of retail is computer- and mobile-phone-oriented. These days, most people do the majority of their shopping online because of the ...
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With the continued release of innovative smartphone technology, it is clear that mobile shopping is here to stay. While most major retailers and small businesses realize the ...
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In the retail world, returned items are an inevitable part of business. What many retailers fail to realize is the opportunity within each return transaction. Rather than just ...
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The ability to listen is essential if you want to progress in almost any career. Working on your listening skills can improve your relationships with colleagues, clients and ...
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When angry consumers turn to social media to voice their concerns, a private customer service issue can become a public spectacle and cripple your company's reputation. Customer ...
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Hackers have breached Home Depot's security system, prompting fears that customers' credit card data could have been stolen and offered for sale. The breach could have begun as ...
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The future of retail is firmly entangled with the Internet, and savvy retailers are learning to adapt. In addition to embracing Internet commerce, retail growth requires ...
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The popular home improvement store Home Depot is the latest victim of the BlackPOS virus, which is a malware virus that siphons user data during payment transactions. Everyone who ...
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In a competitive retail world where every sale counts, attracting new customers and retaining old ones is imperative to sales success. You can increase customer satisfaction from ...
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In the decades since Howard Schultz first acquired Starbucks in 1987, the company has gone through periods of change and renewal. In a recent case study, “Starbucks Coffee ...
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Consumers no longer search for one product at a time — they want to multitask and get information quickly and precisely. Pinterest fills this need. With Pinterest, consumers ...
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The digital age has heralded the use of technology in all aspects of commerce. Grocery stores, music stores and even the local bakery are using mobile technology to market their ...
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Though a busy retail season is a profitable period for businesses, it can also feel like a burden if employees and managers are unprepared. Learning techniques to raise efficiency ...
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Retail jobs are known for their long hours, strenuous physical labor, relatively low pay and thankless responsibilities. They are certainly not for the thin-skinned or weak at ...
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Macy's Inc., a highly regarded retailer and one of the few relatively bright spots in the U.S. retail industry, released weaker-than-expected second-quarter results and lowered ...
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Wal-Mart recently announced that sales at its biggest retail stores have been falling. As a result, Wal-Mart is changing its retail strategy to include more small neighborhood ...
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Retailers are ramping up their back-to-school campaigns in earnest, enticing parents to spend their hard-earned dollars on school supplies. According to the National Retail ...
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In an attempt to outdo each other in providing the best possible customer service, Amazon and Google are both providing the option of same-day delivery to their customers. ...
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Two city leaders in San Francisco introduced the Retail Workers Bill of Rights in July 2014, an ordinance that aims to protect the city's 28,000 restaurant, hotel, bank and retail ...
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Retailers are ramping up their back-to-school campaigns in earnest, enticing parents to spend their hard-earned dollars on school supplies. According to the National Retail ...
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Those who work in the retail industry are notoriously underpaid. But there are companies that actually do pay their employees who work in retail sales a livable wage. Costco is ...
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In an attempt to outdo each other in providing the best possible customer service, Amazon and Google are both providing the option of same-day delivery to their customers. ...
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Although retail work is often seen as a low-paying job in general, new studies show that retail workers are actually making less now than they did in the late 1970s. When adjusted ...
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Retail jobs are an excellent training ground for the rest of your professional career. After all, where else can you gain firsthand experience in customer service, long hours and ...
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For the past several years, cheap retail has been one of the top industry trends largely due to the tough economic times that followed the recession of 2008. As the economy begins ...
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The Tesla sales model has the potential to shake up the automobile retail sales industry. Company CEO Elon Musk wants to sell his electric vehicles directly to consumers without ...
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In the wake of a struggling economy, many big retail stores are still clinging to their old pay decreases, refusing to pay higher wages. However, what many of these companies are ...
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The National Retail Federation, the world's largest retail trade association, lowered its 2014 retail outlook in July after a slow first half of the year. The original prediction ...
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Facebook and Twitter are some of the most successful faces of social media, boasting millions of active users, so it is no wonder they are focusing their sights on retail. ...
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Since its launch in 2005, Amazon Prime has expanded dramatically from its original inception as a basic free shipping plan. Now, Prime customers have access to a range of ...
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Barnes & Noble announced plans to spin off its Nook Media digital sales division. The split, expected to be completed in April 2015, separates the company’s flailing ...
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The hospitality and retail industries combine to make up 20 percent of U.S. jobs, according to the Bureau of Labor Statistics. Good wages, however, are often difficult to find in ...
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As technology and the Internet transform the shopping experience, traditional retailers are struggling to keep pace with online businesses. Instead of working against the changing ...
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The beginning of 2014 has marked a tough year for retail, with the winter's harsh weather affecting post-holiday sales in January along with a host of other factors. However, ...
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After a series of photos depicting men carrying large rifles through the aisles of Target were posted by gun-rights groups in Texas, the retail chain has modified its gun control ...
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Four big companies are bucking the employer trend by paying more than minimum wage to service-industry personnel. While the federal government struggles to raise the pay for those ...
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After a decline in brick-and-mortar sales, Apple’s retail division is attempting to make a recovery, and the technology giant’s competitors are taking notice. Despite ...
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In the past year, Lululemon Athletica and American Apparel have struggled to overcome bad publicity. Recently, both companies faced trouble from their respective founders, causing ...
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The release of the Amazon Fire phone in early June 2014 spurred endless chatter and speculation as business experts rushed to analyze the latest product from the online behemoth. ...
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For many young people, a retail job after school or during summer vacation is a rite of passage. However, working in retail can also open doors to career opportunities that young ...
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A retail job, with its long hours and regular physical exertion, can be tough to handle. Despite the challenge, jobs in retail teach valuable skills that are transferable to ...
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Colorado marijuana laws increase tourism, create new businesses and provide a few pitfalls for the Centennial State. While medicinal and recreational marijuana offer benefits for ...
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From apparel to home furnishings, footwear, and fragrances, the retail industry forms a major sector of the global economy. Retail locations in shopping centers and standalone ...
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Even as the U.S. economy begins to recover, many retailers are still suffering from underperforming stores and sluggish sales. According to the Huffington Post, previously ...
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The Starbucks mobile app is a convenient way for customers of the world-renowned coffee shop to save a little time and earn some free rewards. Accrued benefits combined with the ...
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As the largest retailer chains in the world, it's hard to imagine Walmart experiencing anything other than success. Recently, however, the chain has been going through troubles. ...
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According to the United States Bureau of Labor Statistics, over four million Americans work in retail. However, these jobs are not known for their high salaries. Many people who ...
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The Internet has changed the way consumers shop for merchandise. Customers now have more retail options and methods to research the details of those options than ever before. ...
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The future of shopping may be in that most familiar of shopping fixtures: the mannequin. Of course, these mannequins aren't like the fiberglass and plastic mannequins of old. ...
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The Internet takes the pain out of shopping, making it easy to find your favorite products at the best prices. Unfortunately, online shopping also makes it more difficult to spot ...
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With the growing popularity of mobile devices, such as smartphones, tablets and lighter, thinner portable computers, mobile shopping is booming. Customers on the go have more ...
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Everyone dislikes waiting at the supermarket checkout, particularly when the line is several customers deep and everyone has carts piled high. This is only natural, so why has no ...
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For retail professionals, 2014 has not been the promising year that was predicted by industry experts. After the relatively solid retail numbers that came out of the 2013 holiday ...
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Goodwill retail is booming. Both store locations and company revenue have shot up significantly since 2008, when the recession spurred many consumers to take a greater interest in ...
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In an economy where many retailers are struggling to balance brick-and-mortar sales against booming online revenues, one industry is finding success in creating more retail ...
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Online shopping is good for business but bad for retailers. Traditional brick-and-mortar retail stores have to adjust marketing strategies to attract shoppers and compete with ...
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If you like to shop, it should come as no surprise to you that the top retail brands in the United States are also some of the biggest brands in the world. According to Deloitte, ...
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Getting a retail job does not have to be complicated. The National Retail Federation recently partnered with Macy’s retail recruiters to determine what matters in retail ...
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Retail credit cards are used daily around the globe but have now become a target for cyber crimes. Many retailers are looking to increase security to protect their customers from ...
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You can't get tomorrow's sales with yesterday's business practices. Businesses everywhere need to constantly reinvent and adapt sales strategies to ensure consistent profits. Big ...
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Michael Kors, a designer company that sells affordable luxury clothing and accessories, has been blowing away the competition in retail. Despite its high-priced items, the brand ...
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The growth of the online book marketplace and the shift into e-book formats has led to a sharp rise of the number of books that are sold over the Internet or through mobile ...
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Since the advent of online shopping, the latest threat to hit brick-and-mortar retail stores is "showrooming": the practice of browsing a store's products in person, ...
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Retail merchandisers are employed by brand manufacturers, rather than by specific stores, and they work with various stores to ensure that their employer's goods are displayed ...
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The exploration of weather's influence on sales reveals that inclement weather often influences retail sales negatively. Yet, while bad weather can create some grim profit ...
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Over the last 5 years, technological advances have led to major changes in the way retail companies promote, sell, and even manufacture and warehouse products. Some of these ...
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The retail industry is constantly evolving to meet changing consumer demand. Customers used to look at merchandise and compare prices by visiting their favorite brick-and-mortar ...
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Customer satisfaction has the power to make or break a retailer. While many companies consistently provide more than satisfactory customer service to their clientele, some retail ...
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On February 19, 2014, clothing retailer Gap Inc. announced that it would raise the minimum wage for its employees to $10 per hour by June 2015. The wage increase would affect more ...
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With a heavy growth in online stores, companies in the retail industry are struggling with keeping customers coming back to their brick-and-mortar locations. As customers are ...
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Sales of personal computers declined in 2013 with first quarter shipments at nearly 14 percent less than they were the previous year. Microsoft introduced the revamped Windows 8 ...
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Like any industry, the retail industry has its share of successes and failures. Some retail companies are very profitable, while others lose money because they don't adapt to the ...
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Customer service manager positions in the retail field may seem fairly common, but competition for them is often fierce. Those looking for management positions in customer service ...
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Recent J.C. Penney news has been anything but good for stockholders after the last two years have seen sales plunge by 31 percent. There is a ray of hope on the horizon because ...
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The latest Internet Trends report says mobile traffic makes up 15 percent of all online traffic. Every industry can benefit from this trend, but it is especially important for the ...
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In the past several years, many consumers have expressed growing concern over the way that images are edited. In response to heavily retouched photos, an anti-Photoshop movement ...
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The recent recession hit the merchandizing sector hard and made a significant impact on retail hiring. Many retailers reduced their team sizes, and overall, industry employment ...
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High-profile security breaches at retail outlets made the news as the holiday season wound down in 2013. Many credit card numbers were determined to be at risk after hackers ...
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Retail business owners and managers have likely heard about the change to Colorado marijuana laws that allow consumers to purchase the substance for recreational use. A variety of ...
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Retailers have had to ride out some troubling times recently, including a sluggish economy, shifts in middle-class consumer spending, and changing access to goods through the ...
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The National Football League (NFL) is more than a sports organization; it also affects local retailers across the country. From sales of NFL merchandise to increased foot traffic ...
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At the end of 2013, the sales numbers coming out of the retail industry did not meet expectations. As the final numbers for the year were released, however, it appeared that the ...
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Starbucks CEO Howard Schultz recently noted that electronic commerce has radically changed the landscape of the retail market. The Starbucks CEO statement included the thought ...
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Each year, the National Retail Federation holds its conference in New York City, and 2014 was huge. The NRF conference was completely sold out and featured several keynote ...
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In 2013, Gmail introduced a tabbed layout to give users more control over their inboxes. This layout sorts messages according to several different Gmail tabs. Users pick the tabs ...
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Tech companies have made inroads into the brick-and-mortar retail world over the past year, giving them a spot to secure retail sales alongside stores that have traditionally ...
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If you are trying to land one of the retail jobs available in your area, preparing for the job interview should be one of your top priorities. The interview is your chance to show ...
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The US economy is driven by consumer spending, and there's no concentration of consumer spending quite as intense as the one during the month or so leading up to Christmas. Retail ...
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Brick-and-mortar retail locations are a longtime business staple. Consumers enticed by low prices online and quick shipping still do the majority of their shopping in offline ...
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Jeff Bezos is known for making overarching promises, but he's also known for delivering. When he announced a future Amazon drone shipping program on television in late 2013, the ...
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The power of networking speaks to the power of referrals. When competition is high and positions are limited, a good word from a respected retail professional can nudge you ...
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The retail industry experiences frequent employee turnover, which means that most retail professionals will search for multiple jobs in the course of their careers. By following ...
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Workers in retail often find themselves pressed with additional work during busy holiday and sales periods. The industry as a whole seems to be focused on profits and regularly ...
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For retail workers, the holidays can be a nightmare. Large crowds, frustrated shoppers, confusing holiday sales, and frequent returns all add up to long, busy days. Fortunately, ...
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As the end of the year draws closer, retailers are focused on holiday sales. For many, social media advertising is a crucial sales driver, particularly when it comes to discounts ...
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One of the many challenges in today’s workplace is getting the generations working together.   The work habits and goals of Veterans differ from those of ...
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The eXperticity platform has been gaining momentum with retail stores throughout the retail industry. The software application is designed to give retail stores the ability to ...
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If you’re working in retail and your career has hit a dead end, it might be time to switch companies. Best Buy was in a nosedive last year. Everyone thought the electronics ...
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Several retail companies took big financial hits during the economic recession as consumers tightened their belts, and a few even went out of business completely. The recovery has ...
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For years, the Friday after Thanksgiving has been known as Black Friday. For the retail industry, it's one of the biggest shopping days of the year, and many consider it the ...
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“Love means never having to say you’re sorry.”  This was a line from a 60’s movie, “Love Story,” with Ali McGraw and Ryan ...
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As the holiday season draws nearer, many customers are turning to mobile shopping apps to help them find the best sales and deals. A new app called Retale displays local deals to ...
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You’ve held the same job in retail for the last five years. One or maybe even two of your colleagues have managed to pass you and get promoted. It’s frustrating ...

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